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Frequently Asked Questions
Find quick answers to common questions about our platform and services.
What is ExpertInTheCity?
ExpertInTheCity is a free platform that connects you with experts from diverse fields, locally and globally.
Do I have to pay to use the platform?
No. The platform is 100% free for both users and experts. We do not charge any fees.
Are the experts verified?
Experts go through basic, first-level screening. Profiles are self-declared, so we recommend you verify credentials before engaging.
How do I connect with an expert?
Browse categories, view expert profiles, and connect instantly via chat or call—no waiting.
What kind of experts can I find here?
You'll find professionals from a wide range of fields—business, education, wellness, technology, arts, and more.
Can I use ExpertInTheCity globally?
Yes! You can choose to connect with experts in your city or from anywhere in the world.
How do I book a session?
Once you connect, you and the expert decide how to proceed—online or in-person.
Is ExpertInTheCity responsible for the quality of advice or services?
No. We are a connection platform only. Experts are independent, and you are responsible for verifying their suitability.
Can I leave a review?
Yes. After working with an expert, you can leave a review to help others make informed choices.
Is my information safe?
We take privacy seriously. Never share passwords, OTPs, or sensitive financial details with anyone.
Do I need to create an account to use the platform?
Yes, you'll need a free account to connect with experts and access full features.
How quickly can I get connected with an expert?
Instantly. Once you find a profile you like, you can message or call directly.
Can I connect with more than one expert at a time?
Absolutely! You're free to reach out to multiple experts to compare and choose the right fit.
What if I don't find the expert I need?
We're growing every day. You can suggest new categories, and we'll work to add more experts.
Can I meet experts in person?
Yes. It's up to you and the expert to agree whether to connect online or in person.
Do you handle payments between users and experts?
No. Any payments are handled directly between you and the expert. We don't charge fees or hold money.
What if I have an issue with an expert?
We recommend resolving issues directly with the expert. You may also report profiles to us if you feel they've violated our terms.
Can I use the platform on mobile?
Yes. ExpertInTheCity is mobile-friendly and can be accessed on any device.
How do I know if an expert is right for me?
Review their profile, services, experience, and user reviews. You can also message them to clarify before booking.
Is ExpertInTheCity available outside Dubai/UAE?
Yes! It's a global platform. You can connect with experts in your city or across the world.