ExpertInTheCity – Terms of Use

ExpertInTheCity is a technology-based networking and discovery platform that enables Users to independently discover, connect, communicate, and interact with one another.

The Platform merely provides a passive technology interface and does not participate in, supervise, direct, manage, control, or become a party to any Interaction, agreement, transaction, engagement, or professional relationship between Users.

We are not:

• an employer;
• staffing agency;
• recruitment agency;
• labor supplier;
• outsourcing provider;
• professional services firm;
• escrow provider;
• marketplace operator of record;
• financial institution;
• broker;
• intermediary;
• promoter;
• guarantor; or
• representative of any User.

Experts and Clients are independent parties and are not employees, agents, partners, representatives, contractors, affiliates, joint venturers, or legal representatives of ExpertInTheCity.

We do not guarantee, endorse, certify, recommend, supervise, evaluate, monitor, or verify:

• identities;
• qualifications;
• licenses;
• credentials;
• insurance coverage;
• legal compliance;
• competence;
• experience;
• pricing;
• conduct;
• communications;
• advice;
• projects;
• opportunities;
• availability; or
• outcomes.

Our verification procedures, if any, are limited and may include only basic account-level verification such as email confirmation.

We do not conduct comprehensive:

• identity checks;
• criminal background checks;
• financial checks;
• educational verification;
• employment verification;
• licensing verification;
• reference checks;
• social media reviews; or
• professional competence assessments.

Any badges, profile indicators, rankings, labels, featured listings, verification icons, recommendations, or similar designations displayed on the Platform do not constitute endorsement, certification, guarantee, recommendation, or verification by Us.

We do not provide or guarantee:

• employment;
• jobs;
• projects;
• business opportunities;
• client acquisition;
• compensation;
• networking opportunities; or
• commercial success.

All decisions, reliance, negotiations, meetings, communications, agreements, and actions undertaken through the Platform are made solely by Users at their own risk and discretion.

We do not owe any fiduciary duty, advisory duty, professional duty of care, special relationship obligation, or similar obligation to any User.

You must be at least eighteen (18) years old or the age of legal majority in your jurisdiction to access or use the Platform.

By accessing the Platform, creating an account, clicking an acceptance button, or continuing to use the Platform, you electronically agree to these Terms.

By using the Platform, you represent and warrant that:

• you have legal capacity to enter into these Terms;
• all information provided by you is accurate and current;
• you will comply with all applicable laws; and
• your use of the Platform will not violate any third-party rights.

You are solely responsible for:

• maintaining the confidentiality of your credentials;
• restricting access to your account;
• all activity occurring under your account; and
• notifying Us promptly of unauthorized access.

We may refuse access, suspend, investigate, restrict, disable, or terminate any account at any time, with or without notice, and with or without reason.

If a minor accesses the Platform, the parent or legal guardian assumes full responsibility for such use.

You may not use the Platform for:

• unlawful, fraudulent, deceptive, abusive, harmful, unethical, or misleading activities;
• harassment, hate speech, discrimination, exploitation, intimidation, or threats;
• scams, phishing, spam, malware, or malicious activity;
• impersonation or identity fraud;
• intellectual property infringement;
• privacy violations;
• unlawful financial schemes;
• money laundering;
• sanctions violations;
• unauthorized advertising;
• emergency or crisis services;
• unlawful medical, legal, immigration, or financial activity;
• sharing confidential information without authorization; or
• interfering with Platform security or operations.

Users shall not use the Platform in violation of:

• UAE cybercrime laws;
• privacy laws;
• telecommunications regulations;
• anti-discrimination laws;
• media laws;
• defamation laws; or
• other applicable UAE laws and regulations.

We may investigate, remove Content, restrict access, suspend accounts, terminate Users, cooperate with authorities, or take legal action where We believe these Terms or applicable laws may have been violated.

We do not guarantee that any User is who they claim to be.

Users assume all risk relating to:

• impersonation;
• fake profiles;
• inaccurate information;
• fraudulent conduct;
• scams; and
• misrepresentation.

Failure by Us to remove, investigate, monitor, suspend, restrict, or disable any User, Content, communication, or activity shall not constitute endorsement and shall not create liability or responsibility.

Users are solely responsible for:

• conducting independent due diligence;
• verifying identities and qualifications;
• confirming licenses and certifications;
• reviewing references and insurance;
• assessing competence and suitability;
• evaluating pricing and availability;
• obtaining separate written agreements where appropriate; and
• independently evaluating risks before engaging in any Interaction.

We do not conduct:

• criminal checks;
• financial checks;
• professional verification;
• educational verification;
• licensing checks;
• social media reviews; or
• comprehensive background checks.

Reliance upon any User or Expert is entirely at your own risk.

Experts agree to:

• provide truthful and accurate information;
• comply with applicable laws and regulations;
• maintain legally required licenses or certifications;
• avoid misleading statements or guarantees;
• avoid infringing third-party rights; and
• remain solely responsible for their conduct, advice, taxes, insurance, invoicing, and compliance obligations.

All Content and communications provided through the Platform are provided solely for informational and networking purposes.

The Platform does not provide:

• legal advice;
• medical advice;
• financial advice;
• investment advice;
• engineering advice;
• accounting advice;
• immigration advice;
• tax advice;
• mental health advice; or
• regulated professional services.

Users must independently verify all information before relying upon it.

For regulated matters, Users should consult qualified and licensed professionals who have independently reviewed their specific circumstances.

Some Content may be generated, summarized, suggested, translated, or assisted using artificial intelligence systems.

AI-generated content may contain:

• inaccuracies;
• hallucinations;
• omissions;
• outdated information;
• misleading statements; or
• bias.

Users must independently verify all AI-generated or AI-assisted Content before relying upon it for any personal, legal, medical, financial, professional, or business decision.

We disclaim all responsibility and liability arising from reliance upon AI-generated or AI-assisted Content.

We process personal data in accordance with applicable laws, including:

• the UAE Personal Data Protection Law (PDPL);
• GDPR where applicable; and
• other relevant data protection laws.

By using the Platform, you consent to the collection, storage, transfer, use, disclosure, and processing of your data as described in Our Privacy Policy.

Data may be stored, processed, transferred, or accessed in multiple jurisdictions using third-party cloud, hosting, analytics, communications, AI, payment, or infrastructure providers.

Users are solely responsible for ensuring they have legal rights and permissions to share any data or materials uploaded to the Platform.

We do not guarantee absolute security of any data, communication, or system.

The Platform is currently offered free of charge unless otherwise stated.

We reserve the right to introduce:

• subscription fees;
• advertisements;
• premium memberships;
• sponsored listings;
• paid visibility features;
• monetization tools; or
• additional paid services.

All payments, pricing arrangements, invoices, refunds, taxes, and financial agreements between Users occur independently and outside the Platform unless expressly stated otherwise.

We are not responsible for:

• payment disputes;
• failed payments;
• chargebacks;
• taxation matters;
• refunds; or
• enforcement of agreements between Users.

Unless expressly stated otherwise, We do not act as:

• a payment intermediary;
• escrow provider;
• financial institution;
• commission agent; or
• broker.

Users may communicate outside the Platform through:

• phone calls;
• email;
• messaging applications;
• social media;
• video calls; or
• physical meetings.

We do not monitor, supervise, record, control, or assume responsibility for off-platform communications or conduct.

Users are solely responsible for:

• verifying identities;
• protecting personal information;
• meeting safely;
• conducting due diligence; and
• ensuring their own security.

Any in-person meeting or offline engagement occurs entirely at your own risk.

We accept no responsibility for:

• personal injury;
• misconduct;
• violence;
• criminal acts;
• fraud;
• harassment;
• emotional distress; or
• financial loss arising from offline interactions.

Reviews, ratings, comments, and testimonials reflect personal opinions only and are not verified statements of fact.

Users may not:

• create fake reviews;
• manipulate ratings;
• purchase testimonials;
• impersonate reviewers; or
• artificially influence reputation metrics.

We reserve the right, but not the obligation, to moderate, remove, restrict, disable, or review any Content at Our sole discretion.

We have no obligation to monitor communications, conduct, Content, or Interactions occurring on or off the Platform.

Users are solely responsible for all reviews, comments, ratings, messages, and communications they publish.

You retain ownership of Content you submit to the Platform.

By uploading or submitting Content, you grant Us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to:

• host;
• store;
• reproduce;
• display;
• distribute;
• index;
• process; and
• use such Content solely for operating, maintaining, improving, marketing, and providing the Platform.

All third-party trademarks, logos, names, and materials remain the property of their respective owners.

Any suggestions, recommendations, ideas, or feedback submitted to Us may be used without restriction or compensation.

Users are solely responsible for ensuring their Content does not violate:

• intellectual property rights;
• confidentiality obligations;
• privacy rights; or
• applicable laws.

If you believe Content infringes your rights, you may submit written notice to:

support@expertinthecity.com

including:

• identification of the allegedly infringing material;
• proof of ownership;
• contact details; and
• a good-faith statement regarding the complaint.

We reserve the right to remove allegedly infringing Content at Our discretion.

We are not a party to confidentiality arrangements between Users.

Users should independently execute Non-Disclosure Agreements or similar protections where appropriate.

Users should avoid sharing sensitive:

• personal;
• financial;
• medical;
• confidential;
• proprietary; or
• regulated information

unless they independently trust the recipient and have implemented appropriate safeguards.

The Platform may experience interruptions, downtime, delays, maintenance, errors, bugs, or disruptions.

We do not guarantee uninterrupted, continuous, secure, or error-free operation.

We may modify, restrict, suspend, discontinue, or remove any feature, service, functionality, or account at any time without notice.

Beta or experimental features are provided strictly on an “as-is” and “as-available” basis and may contain bugs, errors, inaccuracies, or vulnerabilities.

We reserve the right to discontinue the Platform entirely at any time.

The Platform may contain links to third-party websites, products, services, or applications.

We do not control, endorse, verify, or assume responsibility for:

• third-party content;
• policies;
• security;
• availability;
• services; or
• business practices.

Accessing third-party services occurs entirely at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.

WE DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, OR OTHER WARRANTIES, INCLUDING WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• TITLE;
• NON-INFRINGEMENT;
• ACCURACY;
• RELIABILITY;
• SECURITY;
• AVAILABILITY;
• QUALITY; OR
• PERFORMANCE.

WE DO NOT WARRANT, GUARANTEE, ENDORSE, OR ASSUME RESPONSIBILITY FOR:

• ANY USER;
• QUALIFICATIONS;
• LEGALITY;
• LICENSING;
• AVAILABILITY;
• QUALITY OF SERVICES;
• ADVICE;
• COMMUNICATIONS;
• OUTCOMES;
• BUSINESS OPPORTUNITIES; OR
• SECURITY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR OWNERS, SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY:

• DIRECT;
• INDIRECT;
• INCIDENTAL;
• CONSEQUENTIAL;
• SPECIAL;
• EXEMPLARY; OR
• PUNITIVE DAMAGES.

This includes, without limitation:

• loss of profits;
• loss of revenue;
• loss of business;
• loss of opportunities;
• data loss;
• reputation damage;
• emotional distress;
• personal injury;
• property damage;
• fraud by third parties;
• negligence by Users;
• failed networking opportunities;
• inaccurate information;
• business interruption; or
• disputes between Users.

If liability cannot legally be excluded, Our total aggregate liability shall not exceed the greater of:

• AED 100; or
• the amount paid by you to the Platform during the preceding twelve (12) months.

You acknowledge and agree that:

• all use of the Platform occurs entirely at your own risk;
• all Interactions occur entirely at your own risk; and
• you are solely responsible for your decisions and reliance.

The founders, shareholders, directors, officers, employees, contractors, and representatives of ExpertInTheCity shall bear no personal liability arising from the Platform or any Interaction.

You agree to indemnify, defend, and hold harmless Us and Our affiliates, officers, directors, employees, contractors, shareholders, licensors, and representatives from any claims, liabilities, damages, losses, expenses, or legal fees arising from:

• your use of the Platform;
• your Interactions;
• your Content;
• your conduct;
• your legal violations;
• infringement claims; or
• disputes between Users.

This indemnity obligation survives termination of these Terms.

Users must comply with all applicable laws, regulations, sanctions, export controls, anti-corruption laws, licensing obligations, and professional requirements.

We may suspend or terminate access immediately where required for:

• anti-money laundering compliance;
• sanctions screening;
• fraud prevention;
• cybersecurity protection; or
• legal compliance.

These Terms shall be governed by the laws of the United Arab Emirates.

The courts of Dubai (onshore), United Arab Emirates, shall have exclusive jurisdiction over disputes relating to these Terms or the Platform.

Before initiating legal proceedings, the parties agree to attempt good-faith amicable resolution for at least thirty (30) days after written notice.

To the extent permitted by law, disputes must be brought individually and not as part of any class or collective action.

We may revise, modify, or update these Terms at any time.

Updated Terms become effective upon posting unless otherwise stated.

Continued use of the Platform constitutes acceptance of updated Terms.

We may suspend, restrict, or terminate access to the Platform at any time and for any reason.

Users may discontinue use or request account deletion at any time.

We may retain information where legally required or operationally necessary.

Clauses relating to:

• liability;
• indemnification;
• intellectual property;
• dispute resolution;
• confidentiality;
• founder protection;
• disclaimers; and
• governing law

shall survive termination indefinitely.

We may assign or transfer these Terms in connection with:

• mergers;
• acquisitions;
• restructurings; or
• asset sales.

Users may not assign these Terms without Our prior written consent.

These Terms and any referenced policies constitute the entire agreement between Users and Us.

If any provision is determined unenforceable, the remaining provisions shall remain valid and enforceable.

Failure to enforce any provision shall not constitute a waiver.

Legal notices relating to these Terms should be sent to:

support@expertinthecity.com

We may provide notices through:

• the Platform;
• email or other contact information associated with your account.